Website Privacy Policy
Introduction
Welcome to the Saitta Trudeau website which includes our main site www.saittatrudeau.com, Our Car & Truck Dealership Site www.saittatrudeauchryslerjeepdodge.com and Saitta Trudeau RV website www.nevadarvonline.com. This privacy policy is meant to help you understand what data we collect, why we collect it, and what we do with it.
General Statement
This statement outlines our online policies regarding customer information. We aim to ensure you understand how we collect and use information on this website and how to contact us with any questions or concerns. We value our customers and hope to build a trusting, long-lasting relationship through transparency about our data practices.
Our site may link to or be part of other websites. Please review the privacy policy of any site that requests your information, especially if it involves personal or financial details.
Our Organization & Websites
We are a franchise dealer of Chrysler products and services. This Privacy Statement explains how our website, Saitta Trudeau Chrysler-Jeep-Dodge-Ram and Nevada RV Online, collects and uses your personal and non-personal information. While we provide information about Chrysler brand automobiles, we do not represent Chrysler LLC or its affiliates.
Our website's purpose is to offer information about our dealership, products, and services. This statement outlines the information we may collect, how we use it, and our safeguards against collecting and using children's data.
Website Use
By using this website, you agree to this Privacy Policy for Saitta Trudeau Chrysler Jeep and Dodge, including any subdivisions and our web designer, BreathEasy Web Design by BreathEasy Administrative Services LLC. Protecting your privacy is our priority. This policy explains what personal information we collect, when we collect it, how we use it, and who we may share it with. It aims to help you understand the terms of our data collection and use.
What information we collect
Our main goal in collecting your personal information is to personalize your experience with our website and business. We may gather personal details like your name, email, phone number, and more when you visit, register, order, fill out forms, or use other site features.
In the past year, we've collected the following categories of personal information:
- Identifiers: Such as your name, contact details, social security number, and financial information for transactions or communications.
- Commercial Information: Details about purchases
Requests for Unit Quotes
If you request a unit price quote, you may be asked to provide Personal Information such as your name, address, telephone number, zip code, email address and other transactional information related to the desired unit purchase. Your Personal Information may be used to contact you with the requested quote or to request additional information. While not required, you may voluntarily provide financial information so that a determination can be made regarding units that meet the parameters of your requested unit quote or your pre-qualification for financing, if interested.
Online Unit Orders
When you place an online order, you'll need to provide personal information like your name, email, shipping address, and payment details to complete the transaction. If there are issues with your order, we may use this information to contact you and finalize the purchase. We might also need to supplement your information with third-party data to get approval from financial institutions, but your personal information won't be shared with third parties.
Monthly Payment Calculations
Using our tool to estimate monthly payments doesn't require personal information unless you choose to contact the dealer for more details. If you do, you'll need to provide your name, email, shipping address, and phone number, which will be used to respond to your inquiry.
Surveys and Contests
Occasionally, we may host contests or surveys to gather your opinions on our services or potential new offerings. Participation is entirely voluntary, and you don't have to provide personal information like your name, email, mailing address, or demographics. If you join a contest, your contact details will only be used to notify winners and give prizes. Survey responses will help us enhance website use and satisfaction.
How Your Personal Information Is Collected
Saitta Trudeau may use the information we collect to:
- Personalize your experience
- Improve our website
- Process transactions
- Send periodic emails
- Operate our website and deliver requested products or services
- Customize and secure your account
- Inform you about other products or services
- Conduct surveys for feedback on current or new services
- Assist you in finding a nearby dealer
- Respond to your inquiries or for future marketing
- Diagnose server issues and manage the website
- Analyze website navigation to offer relevant content and advertising
- Comply with legal requirements
- Your information helps us enhance your experience and fulfill our business needs while respecting your rights and interests.
Security
We take steps to safeguard your information. When you submit sensitive data on our website, it's protected both online and offline. Sensitive information is encrypted and securely transmitted to us. We don't collect sensitive personal data in online forms for unit or service inquiries. Our computers and servers storing your information are in a secure environment. We use proper data practices and security measures to prevent unauthorized access, changes, or destruction of your personal information.
Use of Cookies
Our website may use "cookies" to enhance your online experience. A cookie is a small text file placed on your device by a web server. Cookies help us keep track of your preferences and can be set by your browser to be refused or to alert you when they're used. They can't run programs or deliver viruses and are unique to you, readable only by the server that issued them.
Cookies help us recognize if your device has visited our site before and improve your experience by enabling certain functions, like identifying units you've previously viewed.
Who We Share Your Personal Information With
The personal information you provide when requesting a product or service may be stored in our database and used to contact you for promotional offers, marketing programs, or other communications from our website.
We do not sell, rent, or lease your personal information to others. We may use your information within our organization to conduct business and offer products and services to you.
If required by law, or to protect our rights or the safety of our users, we may disclose your personal information without notice to: (a) comply with legal processes; (b) protect our company's rights or property; and (c) ensure the safety of our users or the public.
No personal information you provide will be shared or sold to third parties for marketing purposes. Consumer data will not be shared!
Data Retention
We keep your personal information only as long as needed to fulfill the purposes in this Privacy Policy, like providing requested services or meeting legal requirements, unless a longer period is required by law.
Third-Party Websites
Our site may link to other websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any site that collects personal information. This policy only applies to information collected by our site.
Children Under Thirteen
We prioritize protecting children's privacy online. We don't knowingly collect personal information from children under 13. If you're under 13, please get permission from a parent or guardian to use this site. If a child has shared personal information with us, a parent or guardian can contact us to have it deleted, and we'll make reasonable efforts to do so.
Privacy Notice for California Residents
This notice is for California residents and adds to our Privacy Policy to comply with the California Consumer Privacy Act (CCPA). We do not sell personal information, but we may share it with authorized service providers or business partners.
Your Rights Under CCPA:
- Know what personal information we collect, its sources, and our purpose for collecting it.
- Understand the categories of third parties we may share information with.
- Opt-out of the sale or sharing of your personal and sensitive information.
- Request deletion of your personal information.
We may keep your information if necessary to:
- Complete transactions or provide requested services.
- Protect against fraud or illegal activity.
- Comply with legal obligations.